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I purchased Office Home and Business full version through a 3rd party website. When I try to install, it only offers bit install package which conflicts with the existing bit Office software on my machine. I have diligently searched for a resolution on how to install bit Office Home and Business full version. Microsoft only gives details on how to install bit Office which is not what I just purchased. Looking for a solution has been hugely frustrating. As complicated as it нажмите для продолжения to architect software, I would think that Microsoft could see this coming down the pipe and offer easy to find solutions, rather than re-directing all searches back to the same page for Office fixes which don't help my issue.

I'm suspecting the 3rd party website I purchased from did not disclose that the purchase was only bit, but I really don't know yet. Having to wait microsoft office 2016 business and home free them to respond. Your Office license gives you the right to install either 32 or 64 bit versions. MS defaults to 32 bit, which is giving you a problem.

Have you gotten /43500.txt that microsoft office 2016 business and home free If it does, then you can use the instructions for finding the "offline installer" to find your 64 bit installation option. Looking for help with a one-time purchase of Office or Office ? Associated with email Account - Offline Installer. Download the install files for a one-time purchase of Office or Office Looking for Office help?

If you made a one-time purchase of Office or Office not a subscription to Officeyou can download the install files directly to your computer. Important Downloading the install files can take quite a while. Please be sure your computer stays powered on and connected to the Internet while downloading.

Sign in to your My Account page. I suspect you have another problem that you haven't encountered yet. I hope I'm wrong. That should isolate the installations enough to allow them to complete. Was this reply helpful? Yes No. Sorry this didn't help. I got to the Microsoft login multiple times before I created this question on the forum. The problem is once Telecharger logiciel microsoft free log in and initiate a download it defaults to bit with no way to select bit.

I opened a ticket with support. The rep asked to remote in to my computer, then find a link that only she had visibility to and share it with me. Then I opened another ticket to hopefully fix this for future people who microsoft office 2016 business and home free run into the problem and went in circles work much frustration due to their responses.

That rep never resolved that concern so I guess if anyone else has the same issue they will have to jump through hoops like I did and scratch their head wondering why Microsoft can't provide a straightforward means to download bit versions of their software. I wondered if maybe my purchase was only bit and haven't gotten that answered either from the vendor a purchased it from. Choose where you want to search below Search Search the Community.

Search the community and support articles Install, redeem, activate Microsoft microsoft office 2016 business and home free Office Search Community member.

Does anyone have a solution? It will be much appreciated. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Rohn MVP. You have 2 problems. You have identified microsoft office 2016 business and home free, you cannot mix 32 and 64 bit Office installations.

Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Rohn's post on October 2, In case anyone tries to follow up on the history of my tickets don't know that anyone here has that power? I used a different login than what I'm using here. This site in other languages x.

 

Office Home Business - Login Guide.Use the Office offline installer

 

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